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Tag Archives: Customer Service

Is Customer Service the New Marketing?

Today, consumers tend to base their purchase decisions...

The Customer-Centric Marketer

In my previous post I talked about the...

The Customer-Centric Organization

A recent article I read pointed out the...

Self-Care: A Digital Approach to Customer Service

As we all learned recently, customer satisfaction has...

What Consumers Want: Major Customer Service Trends

It is often said that customer service is...